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Answers to Common Cleaning Questions in First Colony TX

Got questions? We’ve got answers—explore our FAQs to understand how
Lina’s Clean Up Service works and why First Colony TX trusts us to clean right.
1. What areas does Lina’s Clean Up Service currently serve?

We proudly serve the community of First Colony, TX, and surrounding areas. Our goal is to provide professional, reliable residential and commercial cleaning services to homes and businesses in this region. If you’re unsure whether your location is within our service range, feel free to contact us directly. We’re always happy to confirm availability or discuss custom arrangements for nearby areas if needed.

2. Do I need to be home during my cleaning service?

No, it’s completely up to you. Many of our clients are not home during cleanings and trust us with access to their property. We ensure your space is secure and follow any entry instructions provided. If you prefer to be present, we’re happy to work around your schedule. Your comfort and security are our top priorities during every cleaning session.

3. What cleaning products do you use in homes and offices?

We use high-quality, professional-grade cleaning products that are both effective and safe. For residential services, we offer eco-friendly options upon request. In commercial settings, we ensure all products meet sanitation standards for safety and efficiency. If you have allergies, sensitivities, or product preferences, let us know—we’re happy to accommodate specific needs.

4. How do I schedule a cleaning service with you?

Scheduling is easy! You can call or WhatsApp us at (832) 343-4284, fill out the form on our CONTACT US page, or message us on social media. We’ll discuss your needs, provide a free estimate, and find a time that works best for your schedule. Whether it’s a one-time job or recurring service, we make booking simple.

5. What’s included in your residential cleaning packages?

Our residential cleaning packages include dusting, vacuuming, mopping, kitchen and bathroom sanitation, trash removal, and more. Services can be tailored to your preferences and frequency needs weekly, bi-weekly, monthly, or one-time. We also offer deep cleans and move-in/move-out services. Our goal is to leave your home fresh, spotless, and stress-free.

6. Are you insured and do you guarantee your services?

Yes, we are fully insured, and we stand behind the quality of our work. If you're not completely satisfied with any part of the service, please contact us within 24 hours, and we’ll return to address the issue at no extra charge. Your satisfaction is our top priority, and we aim to exceed expectations every time.

7. Can I customize my cleaning checklist or skip certain rooms?

Absolutely! We understand every home and business is different. You can customize your cleaning plan to include or exclude specific rooms, tasks, or areas. Just let us know your priorities in advance, and we’ll tailor the service accordingly. We want you to feel confident knowing your space is being cleaned the way you want.

8. What payment methods do you accept for services?

We accept a variety of convenient payment methods including cash, credit/debit cards, and electronic payments such as Zelle or Venmo. Payment is typically due at the time of service unless otherwise arranged. For recurring services, we can also set up automated billing. If you have questions about payments, we’re happy to walk you through the options.

9. Do you offer cleaning services on weekends or after-hours?

Yes, we offer flexible scheduling, including weekend and after-hours services, especially for commercial clients and special situations. Whether it’s a one-time job or part of your regular cleaning routine, we’re committed to accommodating your availability. Just mention your preferred time when booking, and we’ll do our best to fit you in.

10. How long does a typical cleaning appointment take?

The duration depends on the size of the space, the level of cleaning required, and the type of service requested. A standard residential cleaning can take between 1.5 to 3 hours, while deep cleanings or commercial spaces may take longer. We’ll give you a time estimate before the appointment so you can plan accordingly.

11. Can you clean after a party or special event?

Yes! Our After Party Cleaning service is perfect for post-event messes. We take care of trash removal, floor cleaning, surface sanitation, and restoring the space to its pre-party state. Whether it’s a family gathering, corporate event, or birthday bash, you can enjoy the fun while we handle the cleanup.

12. What makes Lina’s Clean Up Service different from other companies?

We are a local, family-run business committed to quality, trust, and customer satisfaction. We don’t just clean we listen to your needs, customize our approach, and build long-term relationships. Our flexibility, attention to detail, and friendly service make us a favorite among homeowners and businesses in First

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